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My Virtual Academy

My Virtual Academy

Student Enrollment Onboarding Specialist (Fully Remote)

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Fully RemoteSupportUnited States

Salary

$216–$240

Posted

3h ago

Source

himalayas

Student EnrollmentOnboarding SpecialistVirtual EducationEducation AdministrationStudent Services

Onboarding Specialist

My Virtual Academy Private School

📍 Fully Remote (U.S., excluding Pacific Time Zone) • 💼 Full-Time • 💰 $18.41–$20.14/hr

Make a Real Difference — One Student at a Time

At My Virtual Academy, we believe every student deserves a path to graduation — regardless of their circumstances. As an Onboarding Specialist, you’ll be a key part of making that happen. You’ll guide students through the enrollment process, ensure their academic journeys are set up for success, and help families navigate scholarship opportunities that can change their lives. This is more than an administrative role — it’s a chance to be a champion for students who need it most.

About My Virtual Academy

My Virtual Academy is dedicated to illuminating the path to a brighter future for students across the United States. Since 1991, we’ve stood at the forefront of virtual education, offering tailored, tuition-free learning services to school districts, communities, parents, and students. We provide 100% virtual classes, round-the-clock access to learning materials, and essential tech support — including laptops, tablets, and internet access for those in need. Our personalized approach spans grades K–12, with specialized support for at-risk students and credit enrichment. We empower individuals to earn their high school diplomas on their own terms.

What You’ll Do

  • Set up new students in Edmentum and schedule them to teachers and courses
  • Analyze transcripts and create Educational Development Plans (EDPs)
  • Manage the Admissions & Denial Process with clear, compassionate communication
  • Assign diagnostics, complete record requests, and support SIS data management
  • Process withdrawals and maintain accurate Gooru rostering
  • Generate report cards, progress reports, and course completions
  • Maintain the Potential Graduate List and oversee graduate processing
  • Prepare State Testing Letters, Enrollment Letters, and Legal Paperwork
  • Process work permits and support audit and compliance reporting
  • Multiple states: Communicate with families about scholarship opportunities, track timelines, coordinate payments, and guide families through the application process
  • Attend quarterly all-staff meetings, weekly team meetings, and professional development sessions

What You Bring

  • Knowledge of FERPA and experience with student/parent communication documentation
  • Strong organizational skills — you can juggle multiple student timelines without missing a beat
  • Comfort with virtual tools: Zoom, Bamboo, and similar platforms
  • Experience with Edmentum, Genius SIS, or Gooru (a big plus)
  • Familiarity with state compliance requirements for AZ, TN, or IN (preferred)
  • Background in virtual school enrollment, education administration, or student services
  • A proactive, team-oriented mindset and a heart for student success

Pay & Benefits

Starting Pay: $18.41/hr • $20.14/hr with a Bachelor’s degree

  • Paid Time Off (PTO)
  • Employee Assistance Program (EAP)
  • IRA and wellness initiatives
  • Educational benefits after one year
  • Paid volunteer hours
  • Professional growth opportunities and ongoing training

Work Environment

This is a fully remote position open to candidates anywhere in the U.S., excluding the Pacific Time Zone. You’ll need a reliable internet connection and a professional home workspace. MVA provides a laptop and monitor to set you up for success.

Background Check Requirement

All candidates must successfully complete a background check and fingerprinting as a condition of employment. Background checks will be completed in multiple states.

👉 Ready to join a team that’s changing lives through education? Apply today.

My Virtual Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: $18.41/hr - $20.14/hr with a Bachelor’s degree

Salary in context

This salary range is below the typical band for remote Support roles — comparable roles on RemoteTide top out closer to $37k.

Before you apply

  • Ask about ticket volume per agent and weekend coverage
  • Confirm tools used (Zendesk, Intercom, etc.) match your experience
  • Check escalation path clarity

Interested in this role?

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